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Water Damage Restoration - WET Carpet! HELP!

WET Carpet! Do you want an Experienced Qualified Professional Restoring your Water Damaged Carpet? If the answer is YES, please keep reading as I am fully trained in, & IICRC accredited technician in Water Damage Restoration. Barrie has 10 years hands on experience.
You need to take IMMEDIATE action! It is YOUR HEALTH at risk due to mould spores in the air. FAST action is needed to minimise FURTHER damage to : your Health, carpet, underlay, furniture, due to MOULD issues!
Water Damage Restoration is a 'Health & Safety issue' with a risk to OUR HEALTH also! We will Extract, Clean, Sanitise, dry out & begin to restore your carpet to pre loss condition using O, H & S guidelines.
Water Damage Restoration is a specialised skill & should be done by a professional, due to health & safety issues. We assess the best way to mitigate & remediate, as cost effective as possible by conventional water damage methods OR by using the NEW 'Flash Xtractor' - see youtube video below.

Benefits of our 'Flash Xtractor'

We are constantly looking at new ways & procedures that will speed up the drying process for your valuable carpet & underlay. Please see how our 'Flash Xtractor' Sub Surface tool, as demonstrated by the manufacturer 'Water Claw', will work on your water damaged areas. The faster your carpet is dried out, the less permanent damage you will have. If you leave your carpet &/or underlay wet for more than 48 hours MOULD spores will begin to grow, as mould needs moisture + dirt (which had already accumulated over time in the carpet). Over time mould WILL eat away at your furnishings & will cause permanent damage! You MAY also be left with a PERMANENT water stain.


NB: IF it is too difficult, or YOU do not want us to lift your carpet to remove wet underlay, you MAY be left with a brown water stain from underlay & carpet backing. Further treatment will be required to TRY to minimise this stain.

Call Out fee includes 1 or 2 technicians - 1st 30 minutes Inspection, Treatment & Labour

  • Inspect the Water/Storm/Sewerage damaged areas of your carpet & underlay.
  • Labour - Gently move as much MOVEABLE furniture as possible & put plastic underneath where possible.
  • Lift carpet & cut join IF needed, then remove & dispose of any damaged underlay
  • EXTRACT water using Wand, Water Claw or 'Flash Xtractor' from carpet Backing AND carpet fibres
  • Apply browning treatment to treat brown/tide mark & to minimise any water stain
  • Prespray with a disinfecting shampoo then Steam Clean, sanitise area
  • Apply an anti-microbial decontaminant to carpet backing & fibres
Drying Process - Place dryer/s under carpet &/or underlay to dry out remaining moisture which generally takes 2 days, IF dryer is left turned on the majority of the time. We will contact you by phone, or visit the property if absolutely necessary (small fee) to move dryer, reassess & to check on drying process.

Additional costs, when necessary
  • Disposal of old underlay
  • NEW underlay &/or NEW smoothedge (if perished?)
  • Carpet/Underlay Relay charge
  • Vacuum OR Re steam clean + reapply antimicrobial decontaminant?
For water damaged areas up to 6sm, we MAY be able to use our Sub Surface 'Flash Xtractor' tool (see youtube video above) to extract even more water/moisture from your carpet AND underlay/pad to speed up drying time. However, we MAY need to remove underlay & install dryer to speed up drying process then install NEW underlay when dry. For a Clean water damage* (MAX left 24-48 hours) 6sm includes: 1 technician 30 minutes on site, moving some moveable furniture, 'Flash Xtractor' extracting, steam cleaning, applying antimicrobial deodoriser, 1 day dryer use + return to tap back carpet, would cost approx $330. *If carpet has been damaged by grey or black water (toilet or sewerage) for HEALTH & Safety reasons, your underlay SHOULD really be replaced at an additional cost.
NB: If carpet CANNOT be lifted due to: being stick down, rubber backing, OR difficult access? your carpet MAY take > 48 hours to dry AND you may have a brown water stain. The cause of the water damage also needs to be rectified eg leak through your wall has been repaired?

For PRICES please see 'Price List Page'

NB: After 5pm Monday - Friday, After 1pm Saturdays, all day Sunday or Public Holidays - Additional, after hours charges WILL apply

It is extremely difficult to estimate a total cost without seeing the damage done as there are MANY variables to consider when dealing with Water Damaged Carpets:
How many litres of water are in the carpet & underlay?
What type of Water Damage is it? Clean, Grey or BLACK (sewerage)
How long has the Carpet & Underlay been left wet?
How long will the dryer be needed? 2 or 3 days?
Is there an odour? If YES, then the carpet &/or underlay is still WET!

We will attempt to restore your carpet to PRE loss condition, however sometimes WOOD, rust & water stains (tide mark) may remain, as this damage may have occurred BEFORE our arrival, so MAY be PERMANENT. We GUARANTEE that we will perform the HEALTHIEST restoration possible! Please call us within 24-48 hours, on 0418 245135.

Water Damage Restoration, a specialty. WET carpet, Storm, Flood, bathroom, washing machine overflow, Rain leak? Call us NOW for HELP! We are experienced in insurance work.

Local Owner/Operator Husband & Wife IICRC trained professionals
Deborah Hodge ID 96912
Barrie Hodge ID 118645
Through IICRC we have pledged to perform our services with Skill, Honesty & Integrity to provide our clients with the highest degree of professionalism possible. Quality service with NO upsells! Fully Insured Local Expert team in Carpet, Upholstery, Leather, Tile Cleaning & Water Damage Expert Technicians. For 43 Reviews truelocal.com.au

We Agree on & Arrive on time
We guarantee to TRY our best!

Our PRIORITY is Customer Satisfaction! Over 16 years LOCAL experience - Northern Beaches, Lower & North Shore.

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Cleaning carpet at clients house

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TRUCKMOUNT or Portable used.

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